At Ready Set Read, we are committed to helping your child build lifelong reading skills through our play-based, research-backed program. We also understand that every family’s needs are different. That’s why we offer a fair refund policy, one that supports both our families and the integrity of our work.
Our Guarantee to You
We want you to feel confident in your purchase. If, after giving the course a genuine try, you feel it isn’t the right fit for your child, we offer a full refund within 30 days of purchase, provided the following conditions are met.
To Qualify for a Refund
You must:
Have actively used the course for at least 2 weeks
Completed at least 3 lessons
Submit a brief explanation of why the course didn’t meet your expectations
Provide proof of use, such as a photo or scan of completed workbook pages or activities
This helps ensure that the course was given a fair chance and allows us to continue improving what we offer.
Refunds Will Not Be Issued If:
The course was accessed but not meaningfully used
No evidence of participation is provided
The request is made after 30 days from the date of purchase
Why This Matters
Digital content is non-returnable, which is why we’ve created this balanced policy. It allows families to try the course with peace of mind, while also protecting the time, resources, and value we put into creating a high-quality learning experience for your child.
If you’re unsure whether the course is right for you, feel free to contact us before purchasing. We’re always happy to help answer any questions.